Cancellation Policies
Last updated: January 2025
Understand our cancellation policies for both guests and hosts. Each listing may have different cancellation terms set by the landowner.
Guest Cancellations
Review the specific cancellation policy for each listing before booking. Refund amounts depend on how far in advance you cancel.
Host Cancellations
Hosts are expected to honor confirmed bookings. If a host needs to cancel, guests receive a full refund and assistance finding alternative accommodations.
Extenuating Circumstances
We understand that unexpected events occur. Our extenuating circumstances policy covers situations beyond anyone's control.
More detailed content will be added soon. If you have specific questions, please contact our support team.